As many businesses become closed to the public, we find ourselves in an unfamiliar world. While working from home is not by any means a new concept, mandated business closures create unique challenges. Having solid strategies to deal with confidentiality, client rapport and support, effective communication and time management allows us to maintain business operations during difficult times.

We are routinely asked by clients if a cover letter is necessary when applying for a job. Let’s face it, no one enjoys writing cover letters and while it may appear to be repetitive, as your relevant information is already on your resume, a cover letter is a very useful to tool to help you further highlight your ‘fit’ for both the position and the company. Being specific regarding the department or position you wish to pursue, your unique qualifications, and attributes that complement the position can help you get one step closer to obtaining the job.
When trying to determine the value of pairing a cover letter with a resume, we suggest you follow these tips.

While many have heard of informational interviews, there are few job seekers that feel comfortable contacting an employer with such a request.
What kind of questions do I ask? Will I be bothering them? How is it going to help me in the long run?
These are common and very legitimate questions that we hear often. This post is designed to help you develop a clearer understanding of the benefits of an informational interview and the process involved.
First, let’s start by making the distinction between a job interview and an informational interview. A job interview is arranged by a potential employer in response to your job application. It indicates that you are seen as a suitable candidate for the position and are moving on to the next step in the recruitment process. On the other hand, an informational interview is arranged by the job seeker, displaced worker, career changer, recent graduate or aspiring student.

Most of us take for granted the access that we have to technology, resources, products and services. This is not the case for everyone and, for those with a disability; the world can be a very different place. Imagine going to a restaurant and having to choose your dinner by the pictures because you cannot read the menu. Imagine the challenge of trying to write down the details for an upcoming interview or applying for a job online in a timed format. In a competitive job market, a certain level of literacy is required and even those with passion, skills, personality and a post-secondary education can be left behind if the proper resources are not available.

Going through the application process to find employment can be stressful; then finally it happens. You get a job offer. No more handing out resumes, completing online applications, or answering tough interview questions. Hurray! Following the excitement and anticipation, comes the reality check. You are starting a brand new job – with people you don’t know, in a business you are unfamiliar with, completing tasks that may be new to you.

For many people, the need to change careers may be imposed upon them. Company downsizing and positions becoming obsolete may result in job seekers feeling the pressure to retrain. Whether it is continuous education classes or more formal post-secondary diploma or degree programs, it is undeniable that lifelong learning is now a survival skill in today's competitive marketplace.

For years we have been told that the majority of jobs are in the ‘hidden job’ market meaning that only 10-20 percent of positions are advertised. As a result,  a very small portion of your weekly job search should be dedicated to newspaper ads and internet job boards and the majority spent on identifying potential job prospects with targeted employers in your area of skill or training.

As an Employment Counsellor, a major part of my job is coaching people on job interviews. I have the benefit, in this job, of having personally been in more job interviews than most people will in a life time. When I was younger, I worked as a seasonal labourer and had to find a new job every winter when I got laid off from my summer gig. Over the years I have worked in customer service roles, print production, restaurants, general labour, in education, publicity and, even for a little while, as a junior forest ranger. Interviewing has just always been a part of my life. Over the years I have learned five reasonably simple things that have had a major impact on my interview skills. Doing these things won’t be a complete substitute for good preparation, but if practiced as part of your interview prep they can give you much more control over interview situations.